Frequently AskedQuestions
Answers to common questions about the platform, learning, payment and access. Didn't find an answer — get in touch.
General
What languages is the platform available in?
The platform is fully available in Ukrainian, English and Russian. You can switch the language in the site header at any time.
How are you different from other trading schools?
We focus on practice on the real US market, personal mentorship and a systematic approach — without «magic» promises of getting rich quick.
How do I contact support?
Through the feedback form on the site or directly via Telegram. We usually reply within 24 hours.
Where should I start?
Start with the Academy's foundation courses — they build the basics: market structure, chart analysis and risk management. Then move on to the advanced courses.
How long does course access last?
Access to purchased courses is lifetime. You learn at your own pace and can return to the materials whenever you like.
Do you issue certificates?
Yes, a number of courses include completion certificates that you receive after finishing the programme.
What payment methods are available?
Payment by bank card through a secure payment gateway. All transactions are encrypted — we don't store your card details.
Can I get a refund?
Refund terms and timelines are described in the refund policy. If you still have questions, get in touch with support.
How do I get access after payment?
Access opens automatically in your account right after a successful payment — no extra steps required.